{"id":16,"date":"2016-07-03T23:26:19","date_gmt":"2016-07-03T21:26:19","guid":{"rendered":"https:\/\/getready.kongress-suite.com\/?page_id=16"},"modified":"2020-06-26T01:44:44","modified_gmt":"2020-06-25T17:44:44","slug":"faq","status":"publish","type":"page","link":"https:\/\/futurelink.earth\/onlinesummit\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"<p>[vc_row full_width=&#8221;stretch_row&#8221; el_id=&#8221;sp-header&#8221; el_class=&#8221;hdr_col&#8221;][vc_column][vc_column_text]<\/p>\n<p style=\"text-align: center;\">\u00a0<span class=\"kosu_congress_img_logo\"><a href=\"https:\/\/futurelink.earth\/onlinesummit\"><img decoding=\"async\" src=\"https:\/\/futurelink.earth\/onlinesummit\/wp-content\/uploads\/sites\/3\/2017\/11\/Header-Homeopathy-Webseite-1.png\"><\/a><\/span><\/p>\n<p>[\/vc_column_text][vc_custom_heading text=&#8221;Frequently Asked Questions&#8221; font_container=&#8221;tag:h2|text_align:center&#8221; use_theme_fonts=&#8221;yes&#8221;][\/vc_column][\/vc_row][vc_row full_width=&#8221;stretch_row&#8221; el_class=&#8221;sec_light&#8221;][vc_column][vc_column_text]<\/p>\n<h2>Problems playing the videos?<\/h2>\n<p>Click on this short video to test it:[\/vc_column_text][vc_row_inner][vc_column_inner width=&#8221;1\/2&#8243;]<style>.vivo_wrapper_7666a4570520e0c38a6dfad3d71e4b25_69e5e4a9b6933{\n        background-image: url(\"https:\/\/futurelink.earth\/onlinesummit\/wp-content\/plugins\/vivo-online-marketing\/\/includes\/app\/asset\/shortcode-videoplayer\/img\/play_button.png\"), url(\"\");\n        background-size: auto, cover;\n        background-position: center, top;\n        background-repeat: no-repeat;\n        background-size: 20%, 100%;\n        }\n        <\/style><div id=\"8733915\" class=\"vivo_video_widget vivo_clearfix vivo_video-aspect-ratio- vivo_video-el-width-100 vivo_video-align-center \">\n  <div class=\"vivo_wrapper vivo_wrapper_7666a4570520e0c38a6dfad3d71e4b25_69e5e4a9b6933\">\n       <div class=\"vivo_video_wrapper video_wrapper\"><iframe  id=\"vivo_video_7666a4570520e0c38a6dfad3d71e4b25_69e5e4a9b6933\"   src=\"https:\/\/player.vimeo.com\/video\/8733915?title=1&byline=1&amp;portrait=1&amp;autoplay=false\" width=\"243\" height=\"360\" frameborder=\"0\" allow=\"autoplay; encrypted-media\" allowfullscreen><\/iframe><\/div>\n   <\/div>    \n<\/div> <script type=\"text\/javascript\">\n    function load7666a4570520e0c38a6dfad3d71e4b25_69e5e4a9b6933(e) {\n      e.preventDefault();\n      jQuery(\".vivo_wrapper_7666a4570520e0c38a6dfad3d71e4b25_69e5e4a9b6933\").html('<div class=\"vivo_video_wrapper video_wrapper\"><iframe  id=\"vivo_video_7666a4570520e0c38a6dfad3d71e4b25_69e5e4a9b6933\"   src=\"https:\/\/player.vimeo.com\/video\/8733915?title=1&byline=1&amp;portrait=1&amp;autoplay=false\" width=\"243\" height=\"360\" frameborder=\"0\" allow=\"autoplay; encrypted-media\" allowfullscreen><\/iframe><\/div>');\n\n\n      jQuery(\"#vivo_video_7666a4570520e0c38a6dfad3d71e4b25_69e5e4a9b6933\").load(function(){\n        setTimeout(function (){\n          jQuery(\"#vivo_video_7666a4570520e0c38a6dfad3d71e4b25_69e5e4a9b6933\").css( \"width\", \"95%\" );\n          setTimeout(function (){\n            jQuery(\"#vivo_video_7666a4570520e0c38a6dfad3d71e4b25_69e5e4a9b6933\").css( \"width\", \"100%\" );\n\/\/            jQuery(\".vivo_wrapper_7666a4570520e0c38a6dfad3d71e4b25_69e5e4a9b6933\").css( \"background-image\", \"initial\" );\n          }, 5);\n        }, 5);\n      });\n\n    }<\/script>[\/vc_column_inner][vc_column_inner width=&#8221;1\/2&#8243;][vc_column_text]If you can&#8217;t play the video, please update your browser or (additionally) download one of these five browsers &#8211; it&#8217;s important to use a <strong>current<\/strong> version!<br \/>\nClick on the download\/update link (it&#8217;s all free):<\/p>\n<ul>\n<li><a href=\"https:\/\/www.google.com\/intl\/en\/chrome\/\" rel=\"nofollow noopener\" target=\"_blank\">Chrome (recommendation)<\/a><\/li>\n<li><a href=\"https:\/\/support.apple.com\/downloads\/safari\" rel=\"nofollow noopener\" target=\"_blank\">Safari<\/a><\/li>\n<li><a href=\"https:\/\/www.mozilla.org\/en-US\/firefox\/new\/\" rel=\"nofollow noopener\" target=\"_blank\">Firefox<\/a> (Firefox &#8220;Gecko&#8221; has often got problems with the sound)<\/li>\n<li><a href=\"https:\/\/www.opera.com\/\" rel=\"nofollow noopener\" target=\"_blank\">opera<\/a><\/li>\n<\/ul>\n<p><strong>Then open the page with the interview again in this specific browser.<\/strong><br \/>\nIf this doesn&#8217;t work, please contact us:\u00a0<strong><a class=\"kosu_constant_email\" href=\"mailto:support@futurelink.earth\" target=\"_top\">support@futurelink.earth<\/a><\/strong>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_empty_space][\/vc_column][\/vc_row][vc_row full_width=&#8221;stretch_row&#8221; el_class=&#8221;sec_grey&#8221;][vc_column][vc_row_inner][vc_column_inner width=&#8221;2\/3&#8243;][vc_toggle title=&#8221;Problems playing the videos online?&#8221; el_id=&#8221;1467584190023-2f919b62-5db1&#8243;]Please use one of the five browsers in the CURRENT version. See &#8220;Problems playing the videos?&#8221;.<br \/>\n<strong>If you have seen videos before, please check the following:<\/strong><br \/>\nWere you on the interview page before the start?<br \/>\nIf yes, <strong>reload<\/strong> <strong>the page<\/strong> (after the start time!) in your browser with <strong>Ctrl+ R<\/strong> or <strong>CMD + R<\/strong> (for Apple devices)<br \/>\nIs your Internet connection fast enough? Check the speed here www.speedtest.net\/de<br \/>\nAre you using a different browser than before?<br \/>\nAre you using a different computer\/tablet\/mobile phone?<br \/>\nPlease deactivate all advertising blockers (adblockers) in your browser for the entire summit website <a class=\"kosu_link_home\" href=\"https:\/\/futurelink.earth\/onlinesummit\"><span class=\"kosu_congress_const_title\">Future Link online Summit<\/span><\/a>. (Of course we don&#8217;t post advertisements here &#8211; but we have made the experience that it blocks our videos in some cases).[\/vc_toggle][vc_toggle title=&#8221;Sound is hard to understand?&#8221; el_id=&#8221;1467584252288-04f2327a-f335&#8243;]For sound problems:<\/p>\n<ul>\n<li>Immediate help is usually provided by <strong>headphones<\/strong> or <strong>earphones<\/strong><\/li>\n<li>Sometimes even <strong>changing the browser<\/strong> can help &#8211; with &#8220;FIREFOX Gecko&#8221; there are often problems with the sound! (see for other browsers above: &#8220;Problems playing the videos?&#8221;)<\/li>\n<\/ul>\n<p>[\/vc_toggle][vc_toggle title=&#8221;How and when can I see the video interviews?&#8221; el_id=&#8221;1467584277887-d0231995-6f64&#8243;]Here you can find the <strong>dates<\/strong> of the individual interviews and the <strong>schedule<\/strong> of the summit: \u00a0<a class=\"kosu_link_schedule\" href=\"https:\/\/futurelink.earth\/onlinesummit\/dates\/\">Dates<\/a>[\/vc_toggle][vc_toggle title=&#8221;I am having troubles with the registration&#8221; el_id=&#8221;1467584349942-99a717ef-9517&#8243;]<\/p>\n<ul>\n<li>Please turn off your <strong>AdBlocker<\/strong> &#8211; of course we don&#8217;t use advertising here, but some AdBlockers incorrectly recognize our registration form as advertising and thus prevent registration.<\/li>\n<li>If it doesn&#8217;t help, please send us an email to <a class=\"kosu_constant_email\" href=\"mailto:support@futurelink.earth\" target=\"_top\">support@futurelink.earth<\/a><\/li>\n<\/ul>\n<p>[\/vc_toggle][vc_toggle title=&#8221;Is participation really free? &#8211; Yes!&#8221; el_id=&#8221;1467584446056-80a38073-2ed6&#8243;]<strong>Yes, participation is completely free!<\/strong> The videos will be activated during the summit, usually 4 video per week for all those who have registered. We&#8217;ll inform you about the order of the activation of the videos via email (from <a class=\"kosu_constant_email\" href=\"mailto:support@futurelink.earth\" target=\"_top\">support@futurelink.earth<\/a>).[\/vc_toggle][vc_toggle title=&#8221;Is it possible to download the videos? &#8211; Yes!&#8221; el_id=&#8221;1467587026615-a07621fd-7656&#8243;]If you want to watch the videos before or after the summit, you can get access to the constantly evolving video library in the members area for only 39 \u20ac including:<\/p>\n<ul>\n<li>all videos<\/li>\n<li>audios of the interviews<\/li>\n<li>summaries<\/li>\n<li>bonus materials<\/li>\n<\/ul>\n<p>Get access to the video library &#8211; click here![\/vc_toggle][vc_toggle title=&#8221;What happens to my email address?&#8221; el_id=&#8221;1467587160199-9d390bcf-8add&#8221;]<strong>Your data is safe with us!<\/strong> We will NOT pass it on to the third parties under any circumstances. If you don&#8217;t want to be on our &#8220;list&#8221; any more, you can unsubscribe with just one simple click any time.[\/vc_toggle][vc_toggle title=&#8221;Can I find the full videos anywhere else?&#8221; el_id=&#8221;1467587197959-8be4bf40-d1c2&#8243;]<strong>No<\/strong>. The complete interviews with the experts are exclusively available at <a class=\"kosu_link_home\" href=\"https:\/\/futurelink.earth\/onlinesummit\"><span class=\"kosu_congress_const_title\">Future Link online Summit<\/span><\/a> or via the <a class=\"kosu_link_product\" href=\"https:\/\/futurelink.earth\/onlinesummit\/membership-join\/\">Video Library Package<\/a>.[\/vc_toggle][vc_toggle title=&#8221;Problems playing the videos &amp; audios after buying and downloading them from the members area?&#8221; el_id=&#8221;1467587263481-015dc7f8-50e0&#8243;]<\/p>\n<ul>\n<li>\n<ul>\n<li>If you have downloaded videos, you might need a program to &#8220;unzip&#8221; &#8211; usually a standard program on your computer &#8211; PC (WinZip) or Apple (Archive). If you don&#8217;t have it on your computer, we recommend 7-ZIP (for PC) or Stuffit Expander (Mac).<\/li>\n<li>After downloading and unpacking, you can usually watch the videos &amp; listen to the MP3s very easily in iTunes (our recommendation).<\/li>\n<\/ul>\n<p>Please note that we <strong>cannot offer any guarantee or installation help<\/strong> for the &#8220;Chrome&#8221; browser or the software mentioned above for playing the file formats (MP3, MP4 and PDF). We assume, when you use our platform, you have basic computer knowledge and you are able to install the necessary programs on your own.<\/li>\n<\/ul>\n<p>[\/vc_toggle][\/vc_column_inner][vc_column_inner width=&#8221;1\/3&#8243;][vc_single_image image=&#8221;3545&#8243; img_size=&#8221;medium&#8221; alignment=&#8221;center&#8221;][vc_column_text]Back to start page:\u00a0\u00a0<a class=\"kosu_link_home\" href=\"https:\/\/futurelink.earth\/onlinesummit\"><span class=\"kosu_congress_const_title\">Future Link online Summit<\/span><\/a><br \/>\nThank you very much for your interest in the summit!<br \/>\nWe have collected frequently asked questions about the summit. In case you encounter a problem\u00a0 we have not mentioned, please don&#8217;t hesitate to contact us under <a class=\"kosu_constant_email\" href=\"mailto:support@futurelink.earth\" target=\"_top\">support@futurelink.earth<\/a> or our <a href=\"https:\/\/futurelink.earth\/onlinesummit\/contact\/\"><strong><em>support form<\/em><\/strong><\/a>. We intend to be able to contact you within max. three hours.[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>[vc_row full_width=&#8221;stretch_row&#8221; el_id=&#8221;sp-header&#8221; el_class=&#8221;hdr_col&#8221;][vc_column][vc_column_text] \u00a0 [\/vc_column_text][vc_custom_heading text=&#8221;Frequently Asked Questions&#8221; font_container=&#8221;tag:h2|text_align:center&#8221; use_theme_fonts=&#8221;yes&#8221;][\/vc_column][\/vc_row][vc_row full_width=&#8221;stretch_row&#8221; el_class=&#8221;sec_light&#8221;][vc_column][vc_column_text] Problems playing the videos? Click on this short video to test it:[\/vc_column_text][vc_row_inner][vc_column_inner width=&#8221;1\/2&#8243;][\/vc_column_inner][vc_column_inner width=&#8221;1\/2&#8243;][vc_column_text]If you can&#8217;t play the video, please update your browser or (additionally) download one of these five browsers &#8211; it&#8217;s important to use a current version! Click on the [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-16","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/futurelink.earth\/onlinesummit\/wp-json\/wp\/v2\/pages\/16","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/futurelink.earth\/onlinesummit\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/futurelink.earth\/onlinesummit\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/futurelink.earth\/onlinesummit\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/futurelink.earth\/onlinesummit\/wp-json\/wp\/v2\/comments?post=16"}],"version-history":[{"count":6,"href":"https:\/\/futurelink.earth\/onlinesummit\/wp-json\/wp\/v2\/pages\/16\/revisions"}],"predecessor-version":[{"id":3875,"href":"https:\/\/futurelink.earth\/onlinesummit\/wp-json\/wp\/v2\/pages\/16\/revisions\/3875"}],"wp:attachment":[{"href":"https:\/\/futurelink.earth\/onlinesummit\/wp-json\/wp\/v2\/media?parent=16"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}